If you have placed an order and the payment is complete, you will always receive your order within 2 working days! Please note: for some products, the delivery time can be 5 to 10 working days, this is also indicated with the relevant products. The orders are shipped with PostNL, as soon as your order has left our warehouse you will automatically receive a track and trace.
If you have any questions or comments about the shipping/delivery times, please contact us by sending an e-mail to [email protected].
If you wish to return an order, you can always do so at Schmidt Optiek.
Within 14 days after the order date, you can indicate by e-mail that you wish to return your product.
The products we ship have a seal around the nose of the frames. If this seal is intact, you can always return to us free of charge within 14 days.
Of course, you can try on the glasses you ordered and see if they fit you well, the seal attached to the glasses will not prevent this.
Returns or exchanges are not possible for purchases made in our shops, this is only possible for web shop orders
More information on returns can be found in the General Terms and Conditions.
If you have any further questions or comments, please feel free to contact us via email to [email protected] or call +31 6 39064503.